Since last week when we announced our decision to cancel this summer camp season because of the COVID-19 pandemic, many of you have asked about refunds or credits.
Dear Schoolhouse Summer Camp families,
At the time of registration, each person agrees to terms and conditions regarding cancellations and non-attendance that read, in part: “There will be no reduction or refund of fees for the discontinuation of a scheduled event or camp season due to illness, injury, acts of God, natural disasters, acts of war, terrorism, fire, pandemics or epidemics.”
Because we employ a professional year-round staff, our annual budget requires cash flow to be interdependent between camp seasons. Meaning, our revenue and expenses are not contained to one camp season or another, rather a mix of programming throughout the year.
We know that it’s a scary and stressful time for so many people and additional uncertainty isn’t what any of us want or need right now. Yet we’ve asked for your patience to allow our nonprofit Board of Directors to consider a range of possible next steps and make the best decision they can for everyone involved — our families, staff, partners, communities, and our nonprofit organization itself.
We’re so grateful for the faith and trust that you, and families before you for the past 30 years, have put in us to nurture and mentor your children and to keep them safe. Please know that same level of care, compassion, curiosity, and commitment are being poured into this complex series of decisions.
I’m sorry that so many of us are hurting and promise that we’ll be in touch as soon as we know more. We’ll definitely share an update by May 1.
Thank you so much for your patience and support.
Stay safe and well,